Warranty info

Veetattoo product warranty service terms

Veetattoo Tattoo Supply offers a one-year warranty for all tattoo machines.

1. Regarding warranty information
Thanks very much for purchasing and supporting Veetattoo products. Please contact our customer service service@veetattoo.com directly when there is a problem with the product you received. We provide one-year warranty service for machines and power supplies. The customer team will verify your situation by email. Please provide the order number, product pictures, video when submitting the warranty verification email. These Info can speed up the verification. The audit result will be sent to you by email.

2. Regarding the warranty requirements

For products that are on-artificial damaged, Veetattoo will provide effective warranty services. We do not provide warranty service in the following situations:
1. The product was seriously damaged due to falling to the ground.
2. The product was soaked in liquid.
3. The product was disassembled and modified privately

3. Regarding exceeding service time situation

Please don’t worry, if the Veetattoo product you purchased is damaged after a one-year warranty. The Veetattoo service team will provide paid maintenance product services. Please contact the service team via email service@veetattoo.com. And please provide the order number and product pictures in the meantime. The service team will notify you of the maintenance cost and logistics cost by email.